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The “Earthquake Damage Assessment and Repair” course reviews the current guidelines available for the evaluation and repair of earthquake damage in woodframe construction under the General Guidelines?for the Assessment and Repair? of Earthquake Damage?in Residential Woodframe Buildings, published by the Consortium of Universities for Research in Earthquake Engineering (CUREE). The module is presented by John Osteraas, PhD, PE, Group VP & Principal

Engineer for Exponent.

The course summarizes the tools and techniques used to distinguish between cosmetic and structural damage, as well as between old and new damage; describes effective repair methods for various types of common earthquake damage; identifies circumstances requiring engineering assistance; and provides guidance on effective communication with engineers.

After completing the course, the attendee will be able to discuss the earthquake basics of ground motion and ground acceleration; explain the two measures of earthquakes; outline the earthquake effects on people, contents, mechanisms, and buildings; describe the recommended inspection protocol; distinguish pre-existing conditions from earthquake damage; define ground failure; identify the scope of loss in foundations, slabs, wall surfaces, roofs, floors, chimneys, fireplaces, mechanical, electrical, plumbing, and attics and crawlspaces; understand how to effectively communicate with engineers; describe the additional risks with irregular structural configurations; identify the potential scope of an engineering assessment; and comprehend engineering report guidelines.

The course is designed for insurance professionals working in the area of property adjusting.

(Note that California Earthquake Claims Handling Accreditation is not available by completing this module. For more information about certification, visit ( .)

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
NH 2.0 479278
TX (classroom equivalent) 2.0 100552
NC 2.0 203627
FL * ( Provider Number: 364169 ) 0.0 999999
IL 2.0 585456
WY 2.0 28033
OK 2.0 - General Credit Only 1023570 (Note: general credit only not earthquake)

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Lesson Content

1) Introduction
2) What will be covered
3) CUREE Guidelines: Overview
4) Historical look at earthquakes
5) Interaction with insureds
6) Overview of earthquakes
a) U.S. seismic hazard
b) Earthquake basics
i) Ground motion
ii) Ground acceleration
7) Recap

Lesson Content

1) Two measures of earthquakes
a) Magnitude
b) Intensity
2) Shake Maps
3) World seismic hazard
4) Earthquake effects on people
5) Earthquake effects on contents
6) Earthquake damage mechanisms
7) Earthquake effects on buildings
8) Recap

Lesson Content

1) Inspection protocol
a) Owner/occupant interview
b) Checklists and questionnaires
c) Condition assessment
2) Guidelines Sections 3 – 8
3) Damage assessment
4) Pre-existing conditions vs. earthquake damage
5) Foundations & Slabs
6) Ground failure
a) Fault rupture
b) Liquefaction
c) Landslides
7) Recap

Lesson Content

1) Foundations and Slabs
a) Where to look
b) Indicators of pre-existing slab damage
c) Epoxy injection
2) Wall surfaces
a) Stucco and drywall
b) Non-earthquake sources of cracking
c) Diagonal “X” cracks
3) Roofs
4) Floors
5) Recap

Lesson Content

1) Chimneys & Fireplaces
2) Mechanical, Electrical, Plumbing
3) Attics and Crawlspace Inspections
4) Working with engineers
a) Selecting an engineer
b) Establishing the scope of engineering services
c) Safety assessment: Tagging
d) Repair standards
5) Examples
6) Irregular structural configurations
7) Recap

Lesson Content

1) Contracting for engineering services
2) Engineering assessment
a) Destructive testing
b) Three levels of repair
i) Like kind and quality repair
ii) Code mandated retrofits
iii) Voluntary upgrades
c) Earthquake damage repair standards
3) Engineering report guidelines
4) Model demonstration
5) Audience questions
6) Final thoughts
7) Recap

Submit within 5 days to get CE Credit or Certificate of Completion.