Ethics & Unconscious Bias

The “Ethics & Unconscious Bias” course teaches insurance professionals about ethical issues concerning unconscious bias, diversity, equity, and inclusion, including review of the Unfair Claims Practices Act and good faith […]

Good Faith Claim Handling

The course “Good Faith Claim Handling” is designed to enhance an adjuster’s knowledge, understanding, and professional competence in the good faith handling of first-party and third-party claims. The module is […]

Ethics for Claims Professionals

The course, “Ethics for Claims Professionals,” is designed to familiarize adjusters with the ethical standards for fair and honest dealings. The module is presented by John Curl, Ph.D., Manager of […]

Ethics for the Street Level Adjuster

The course, “Ethics for the Street Level Adjuster,” is designed to familiarize adjusters and litigators with different approaches to ethical dilemmas presented in the business world. The module is presented […]