Start the year off on the right foot with PLRB's "Your Claims Resolution" webinar series. These presentations are sure to challenge and motivate you with astute perspectives on impactful issues, and empower you to enter the new year with critical knowledge on emerging issues. Join us as we reflect on the new year and ask "What's your claims resolution?"

Smart Home Devices and the First Notice of Loss

Don Crouch, Head of Catastrophe Management, American Integrity Insurance Group
Amanda Lofvers, Head of Insurance Claims, Vivint Smart Insurance

February 2, 2023 - 11:00 a.m.

There has been an increased interest in utilizing smart home devices to help reduce claims, mitigate risk, and better price insurance products. We like to call the data captured from Smart home devices Homeatics. This can be compared to auto telematics which does things like track your phone usage, speed, and braking in cars. With Homeatics, we can track things like occupancy, power failure, and detection of water or smoke which are all indicators of potential claims risk. The biggest opportunity for loss prevention is non-weather-related water such as a burst pipe or a leaky toilet. Devices that can detect this and quickly create a call to action for customers are extremely valuable because homeowners are about 8 times more likely to have a water loss in their home than a theft and on average it costs homeowners 3 times as much.

Approved for 1.0 hour of Texas CE credit and 1.0 hour of general credit for IL MCLE..

Dealing with Rising Prices and Supply Chain Issues

Erik Jaeger, EVP Quality Assurance & Control, J.S. Held LLC
Michael Schwartz, VP and Executive General Adjuster, L.J. Shaw & Company

February 16, 2023 - 11:00 a.m.


PLRB is excited to announce that it is changing its webinar platform from GoToWebinar to Zoom Webinar, beginning in January of 2023. Our members can expect the same level of interactivity and ease of registration on Zoom Webinar as they have previously enjoyed while gaining a better user experience. Check here for information on upcoming webinars as we transition to Zoom Webinar.

Note: PLRB Conferences and meetings are open only to those employed by the insurance industry and to those who provide goods and services directly to insurers. Applications from public adjusters, brokers, and agents will not be accepted.


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Non-member insurer staff and their service providers may register here.