Please note all times listed are Central time.

Registration for each of the webinars opens approximately 2 to 3 weeks prior to the webinar.

Claims File Materials: Limiting Their Discovery

Thursday, June 8, 2023 - 11:00 a.m. to 12:15 p.m.

Sarannah McMurtry, SVP, General Counsel, Acceptance Insurance, Nashville, TN
Barbara O'Donnell, JD, Partner, Sulloway & Hollis, PLLC, Boston, MA

• Examine various approaches undertaken by courts to resolve disputes as to the discoverability and admissibility of claim file materials, and to determine whether certain materials may or may not be privileged work product
• Evaluate proactive measures to employ to shield sensitive claim file materials from disclosure to plaintiffs' counsel
• Describe the limited application of the work product privilege against disclosing claim file material
• Identify potential privilege waiver consequences stemming from the delegation of certain claim investigation obligations to outside counsel

CONTINUING EDUCATION APPROVALS: This webinar is approved for 1.0 hour of adjuster continuing education with the Texas Department of Insurance. In addition, the MCLE Board of the Supreme Court of Illinois has approved this webinar for 1.0 hour of general MCLE credit for attorneys.

Roofing Fraud: Storm or Simulated Damage

Thursday, June 22, 2023 - 11:00 a.m. to 12:15 p.m.

Delfina Eceiza, Case Manager, SIU Solutions, LLC, Tampa, FL
Michael Monteverde, Esq., Partner/Shareholder, Zinober Diana & Monteverde, Fort Lauderdale, FL
Jonathan Williams, PE, Partner, Grindley Williams Engineering, Lakeland, FL

• Describe the fundamental physics of the interaction of wind and hail with building exteriors as the basis for differentiating legitimate storm damage from simulated damage
• Identify the methods used by unscrupulous individuals to simulate damage to roofing
• Develop strategies to consider when presented with "damage" to roofing that they suspect might be fraudulent
• Navigate legal strategies for pursuing fraudulent claims, the burden of proof for allegations of fraud, and challenging opposing experts' damage opinions

CONTINUING EDUCATION APPROVALS: This webinar has been approved for 1.0 hour of adjuster general CE credit by the Florida Dept. of Financial Services, 1.0 hour of adjuster general CE credit by the Oklahoma Insurance Department and 1.0 hour of adjuster CE credit by the Texas Department of Insurance. In addition, the MCLE Board of the Supreme Court of Illinois has approved this webinar for 1.0 hour of general MCLE credit for attorneys.

Registration for this webinar is now open.

Homeowners Claims: Sticky Issues Facing Adjusters

Thursday, July 13, 2023 - 11:00 a.m. to 12:15 p.m.

Paul Kilmer, CPCU, AIC, Retired, EMC Insurance Companies, DeWitt, MI
Michael T. Ryan, JD, Partner, Merry, Farnen & Ryan, P.C., St. Clair Shores, MI

• Assess when an insured does and does not reside in the insured property and evaluate the impact of that upon coverage
• Determine how to apply the worldwide contents coverage provision in claims where the personal property is not located at the insured property
• Compare when appraisal is or is not appropriate
• Determine when something meets the definition of an "Other Structure" under Coverage B

CONTINUING EDUCATION APPROVALS: This webinar has been approved for 1.0 hour of adjuster general CE credit by the Oklahoma Insurance Department and 1.0 hour of adjuster CE credit by the Texas Department of Insurance. In addition, the MCLE Board of the Supreme Court of Illinois has approved this webinar for 1.0 hour of general MCLE credit for attorneys.

Category 3 Water: Issues, Remediation & Exposure

Thursday, July 27, 2023 - 11:00 a.m. to 12:15 p.m.

Jeremy Beagle, CIH, CMC, CMCC, Sr. Principal Scientist, Sdii Global Corporation, Tampa, FL
William M. Mitchell, Sr., Esq., Partner, Conroy Simberg, Tampa, FL
Steven Romero, CPCU, AIC, ARM, Large Loss Specialist, ICAT Boulder Claims, Broomfield, CO

• Compare the different categories of water and common issues that occur by improper categorization of water
• Design a good-faith investigation strategy
• Set realistic expectations of costs associated with sampling and testing
• Describe liability concerns of expert, adjusters, and policyholder
• Implement communication strategies addressing good-faith communication techniques and limit liability exposures

CONTINUING EDUCATION APPROVALS: This webinar has been approved for 1.0 hour of adjuster general CE credit by the Oklahoma Insurance Department and 1.0 hour of adjuster CE credit by the Texas Department of Insurance. In addition, the MCLE Board of the Supreme Court of Illinois has approved this webinar for 1.0 hour of general MCLE credit for attorneys.

Construction Cost Estimates: Fun with Numbers

Thursday, August 10, 2023 - 11:00 a.m. to 12:15 p.m.

Pete Fowler, Chief Quality Officer, Pete Fowler Construction, Henderson, NV
David Heemann, JD, Claims Coverage Counsel, Enumclaw Insurance Group, Enumclaw, WA

• Read and summarize complex construction cost estimates
• Comprehend the basics of estimate analysis
• Define project and labor burden
• Analyze construction cost estimates

This session is geared to both Casualty and Property adjusters who deal with construction estimates.

CONTINUING EDUCATION APPROVALS: This webinar is approved for 1.0 hour of adjuster continuing education with the Texas Department of Insurance.

Virtual Inspections: Anywhere, Anytime, by Anyone!

Thursday, August 24, 2023 - 11:00 a.m. to 12:15 p.m.

Jorge Campos, Managing Director, WBPRO, Orlando, FL
Tim Ellis, Executive Vice President, DUX Experts Inc., Orlando, FL
Daniel Price, Managing Principal, Keystone Experts + Engineers, Castlerock, CO

• Assess how virtual inspection technology is revolutionizing readiness skills within the industry and the benefits such tools can offer
• Evaluate inspection technology capabilities and procedures with process flows, 3D floorplans, and use of data capture sensors
• Describe how virtual inspection technology affects adjusting a claim
• List the benefits technology may bring to inspecting claims