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The “Textile Restoration” course is designed to help adjusters understand the
size and scope of textiles and soft contents on a loss site, as well as how
adjusters can effectively and efficiently resolve losses involving textiles. The
module is presented by Matt Weaver, Vice President at CRDN, the Certified
Restoration Drycleaning Network.
This course breaks down the process of
textile restoration and how textile restoration services flow through the claims
process. Matt Weaver begins with a brief introduction and history of textile care
and its evolution inside the restoration industry. He discusses textile
restoration and how it relates to mitigation of loss and emergency services for
those who have suffered a loss to their property. Next, the complete process of
textile restoration is broken down into its fundamental components, giving a
clear view and understanding of the actual process of restoring soft contents and
textiles.
He emphasizes how to determine what is restorable and not, so
that an adjuster can make educated decisions during the claims process to provide
the insured with a solution that returns them to pre-loss condition in the most
time and cost effective way possible. Finally, he concludes with a step-by-step
explanation of the restoration process in relationship to the “lifecycle” of a
claim.
After completing the course, the attendee will be able to
understand the processes needed to determine the best way to handle textiles and
soft contents that have suffered damage as a result of an insured loss; discuss
the history of textile restoration; outline the standard expectations for textile
restoration; provide an overview of the textile restoration process; identify dye
migration; understand the processes involved in the removal of contaminants; list
the four key components of the cleaning process; describe the general and
specialized steps in the restoration process; outline the common pitfalls
specific to window treatments and area rugs; identify items that should not be
restored; recognize when a textile expert would not be necessary; and recognize
those services that are an essential element of textile restoration.
The
course is designed for insurance professionals working in the area of property
adjusting.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
|
State:
|
Adjuster General
CE Hours: |
Adjuster Ethics
CE Hours: |
Attorney General
CLE Hours: |
State's Course ID:
|
| OK | 2.0 | 1023548 | ||
| NH | 2.0 | 482681 | ||
| TX (classroom equivalent) | 1.0 | 100662 | ||
| NC | 2.0 | 204011 | ||
| FL * ( Provider Number: 364169 ) | 2.0 - Adjuster Optional | 1198952 | ||
| IL | 2.0 | 485564 | ||
| WY | 2.0 | 28036 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
