For those who do or aspire to lead, PLRB introduces...

A Call to Lead Webinar Series

No matter what your role in the insurance industry, you can be a leader with the right tools. Take the initiative to attend PLRB's A Call to Lead Webinar Series, and invest in yourself with webinars targeted at the skills you need to embrace the leader within. Whether you are managing your time, presenting to a group of colleagues, or directing a team of experts on a claim site, these webinars will help you develop a growth mindset, build a strong network, handle challenging people, and more.

Webinars will be held at 11:00 a.m. Central time and will last 60 minutes plus questions and answers at the end of the webinar. The Handling Challenging People & Difficult Circumstances webinar on October 21 will be 90 minutes plus questions.


Please note all times listed are Central time.

Thursday, October 14 — 11:00 a.m.

Guard Your Gates: Managing Your Time with Authority

Rodney Patterson, AIC-M, VP, Homeowner Claims, CAT Manager, Seneca Insurance Company

Thursday, October 21 — 11:00 a.m.

Handling Challenging People & Difficult Circumstances

This webinar will be 90 minutes.

Richard C. Ainsworth, CPCU, AIC, AIM, Sr. Consultant, Equis Consulting
Thomas J. Meier, Sr. Consultant, Equis Consulting

Thursday, November 4 — 11:00 a.m.

Designing & Delivering Effective Business Presentations

Shameem Awan, CPCU, AIC, API, AINS, Amica Mutual Group
Elizabeth Marotta, CPCU, AIC, AVP, P & C Product Management, American National P&C Group

Thursday, November 11 — 11:00 a.m.

The Growth Mindset: 3 Things Results-Focused Leaders Need to Know

Trent Stoker, CPCU, MAOL, PMP, Claims Quality Analyst, PEMCO Mutual Insurance Company

Thursday, November 18 — 11:00 a.m.

Ethical Challenges: Professional & Personal

Terry Sutton, Regional Account Manager, Stephens Engineering

The Ethics Challenges: Professional & Personal webinar has been approved for 1.0 hours of Ethics CE credit from the Texas Department of Insurance. IL MCLE has approved this webinar for 1.0 hour of professionalism credit for attorneys.

The Handling Challenging People & Difficult Circumstances webinar has been approved by IL MCLE for 1.5 hours of general credit for attorneys.

CE credit will not be available for the other webinars.

PLRB has waived the processing fee for continuing education requests in the designated states. Please be sure you have a valid, current adjuster license in the states to which you are applying for credit.

To obtain CE Credit for either webinar, you must:

  1. Watch the live presentation (the recorded presentation is not eligible for credit);
  2. You must watch from your own unique link. If you view the webinar as a group or via a link sent to you by another participant, we cannot verify that you attended and, therefore, cannot submit you for CE credit.
  3. Respond to all "attention checking" during the webinar, and;
  4. Sign, scan, and return the attendance verification form confirming your participation within one day after attending the live webinar.

An attendance verification form will be sent by email after attending the webinar. Completed attendance verification forms must be signed and received by PLRB by the Friday immediately following the webinar.

Note: PLRB Conferences and meetings are open only to those employed by the insurance industry and to those who provide goods and services directly to insurers. Applications from public adjusters, brokers, and agents will not be accepted.


PLRB Members


PLRB Affiliate Members


All Others


PLRB Member Insurer staff staff may register here at no cost. You must have a valid PLRB internet login to use this link.

Not sure if your company is a insurance company member of the PLRB? Click HERE to find out.
Affiliate Members may register here to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register here.

Property & Liability Resource Bureau
3025 Highland Parkway, Suite 800
Downers Grove, IL 60515