PLRB is pleased to offer a selection of Regional Adjusters Conference sessions for our last webinar series for 2021. Were you unable to attend the 2021 Regional Adjusters Conference in Columbus, OH? Well lucky for you, highlights from some of the most popular sessions from the PLRB Regional Adjusters Conference will be offered in this webinar series. Attend from the convenience of your home or office.

Take this opportunity to explore property and casualty claims insurance topics that provide current information on critical issues, all while earning adjusters continuing education credit in select states.


Please note all times listed are Central time.

CGL Policy and Work Product Coverage Conundrums

December 7, 2021 - 2:00 p.m. to 3:00 p.m.

Steven E. Peiper, JD, Member, Vice President, Hurwitz & Fine PC

Smart Tech for Property Adjusters: Reducing Cycle Time & Satisfying Customers

December 8, 2021 - 9:00 a.m. to 10:00 a.m.

Addison Miller, Training Specialist, CATI
Alaina Odessa, Training Specialist, CATI
Shane Howarth, Account Manager at Xactware Solutions, Inc. 

Advancements in Automotive Technology: Infotainment and Telematics

December 8, 2021 - 2:00 p.m. to 3:00 p.m.

Joseph M. Teitelman, BSME, ACTAR, Mechanical Engineer, ARCCA

Coronavirus and Business Income

December 9, 2021 - 9:00 a.m. to 10:00 a.m.

Randall Wilson, CPA, CFF, Managing Director, Pario Forensic Accounting

Bringing the Amazon Customer Experience into Claims

December 9, 2021 - 2:00 p.m. to 3:00 p.m.

Tim Christ, Vice President-Growth, Claimatic
Patrick Kelahan, Building Consultant, H2M Architects & Engineers

Leveraging Technology of Tomorrow into Claims Teams of Today

December 10, 2021 - 9:00 a.m. to 10:00 a.m.

Ashley K. Brown, JD, Member, Ward Hocker Thornton
Terence Kadlec, PE, Practice Leader, Envista Forensics

Reservation of Rights/Denial Letters

December 10, 2021 - 2:00 p.m. to 3:00 p.m.

Charleen Hoskins, Vice President & COO, Contents Adjuster Team, LLC
Dave Jarrett, JD, Member, AVP-Legal Counsel, Western Reserve Group

Texas Dept. of Insurance: 6 webinars are approved for adjuster continuing education credit. Session will count for 1.0 credit hour. Bringing the Amazon Customer Experience into Claims is ineligible for adjuster CE credit. 

Florida Department of Financial Services: 3 webinars are approved for adjuster continuing education credit (Adjuster Optional). Each session will count for 1.0 credit hour. 

For attorneys, the following webinars are approved for 1 hour of credit for IL MCLE.  

PLRB has waived the processing fee for continuing education requests in the designated states. Please be sure you have a valid, current adjuster license in the states to which you are applying for credit.

To obtain CE Credit for either webinar, you must:

  1. Watch the live presentation (the recorded presentation is not eligible for credit);
  2. You must watch from your own unique link. If you view the webinar as a group or via a link sent to you by another participant, we cannot verify that you attended and, therefore, cannot submit you for CE credit.
  3. Respond to all "attention checking" during the webinar, and;
  4. Sign, scan, and return the attendance verification form confirming your participation within one day after attending the live webinar.

An attendance verification form will be sent by email after attending the webinar. Completed attendance verification forms must be signed and received by PLRB by the Friday immediately following the webinar.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2021 Regional Adjusters Conference.



Note: PLRB Conferences and meetings are open only to those employed by the insurance industry and to those who provide goods and services directly to insurers. Applications from public adjusters, brokers, and agents will not be accepted.


PLRB Members


PLRB Affiliate Members


All Others


PLRB Member Insurer staff staff may register here at no cost. You must have a valid PLRB internet login to use this link.

Not sure if your company is a insurance company member of the PLRB? Click HERE to find out.
Affiliate Members may register here to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register here.

Property & Liability Resource Bureau
3025 Highland Parkway, Suite 800
Downers Grove, IL 60515