Information Release

Contact: Hugh O. Strawn

Date: January 8, 2016

Over 14,000 Adjusters Enhance Skills via PLRB Distance Learning Modules

Over 14,000 Property and Casualty adjusters completed Property and Liability Resource Bureau (PLRB) Distance Learning Modules in 2015. After taking the "Earthquake Damage Assessment and Repair" module, an adjuster commented, "Adjusters would certainly benefit from this module before going into an earthquake zone. The course provides the basics to get them started."

Adjuster Continuing Education Powerhouse

More than 10, 500 Property and Casualty adjusters earned their adjuster continuing education credits by taking PLRB modules in 2015. They continued their professional development online. at their convenience, and at no cost.

Another 3,654 adjusters completed CE-approved modules but did not request any credit.

"The Distance Learning Module program offers 61modules that are approved for adjuster continuing education, as well as continuing legal education, credits," said Scott Powell, Vice President, Education and Technical Services for the PLRB. "Currently there are two more modules that are going through the CE approval process, and five more modules in production."

The largest number of adjuster CE requests were for Texas, where 5,680 were approved. Oklahoma followed with1,875 requests for CE approval. Florida was third with 1,343 requests.

"The modules provide professional development in a variety of claims-related disciplines," continued Powell. "For example, there were 756 requests for CE credit for "Ethics for Claims Professionals, 515 for the "Accident Scene Investigation" module, 430 for PLRB's "Ethics for Street Level Adjusters," and 390 requests for the "Basic Casualty Claims Handling" module."

As of January 6, 2016, a total of 83,631 adjusters have completed Distance Learning Modules over the lift of the program.

Distance Learning Certification Program

Adjusters can verify their professional competence in either property or casualty claims by completing PLRB's Distance Learning Certification Program. In 2015 80 people received their certification; 33 for casualty and 47 for property.

The certification program requires that property adjusters must successfully complete four coverage modules, four claim investigation modules, three damage evaluation modules, and two electives or attend the PLRB Claims Conference or a PLRB Regional Adjusters Conference for one day.

Casualty adjusters must successfully complete two coverage modules, two legal duty modules, three claim adjusting modules, five damage evaluation modules, and two electives or attend the PLRB Claims Conference or a PLRB Regional Adjusters Conference for one day.

The Property & Liability Resource Bureau is a not-for-profit association of property and casualty insurance companies. It is located in Downers Grove, Illinois.