Information Release



Contact:   Hugh Strawn




Date:   March 31, 2015  


Christine Masciantonio, Hanover Insurance, Receives PLRB Award

Recognized as an Outstanding Claims Professional


Christine Masciantonio, Senior Commercial General Liability adjuster with the Hanover Insurance Group, was honored as an Outstanding Claims Professional at the General Session of the 2015 Claims Conference in Anaheim, California, March 30, 2015.


Christine Masciantonio receives Outstanding Claims Professional Award from Thomas Mallin

2015 Claims Conference

Anaheim, California


Christine Masciantonio was nominated for the award by her peers, who cited her dedication to ensuring the success of the Hanover Insurance Group's claims team.  She was honored for successfully managing claims as a last-minute emergency fill-in due to an ice storm.  Chris accepted the request without hesitation.  The critical mediation session involved a claim of adverse liability for the insured, with serious permanent injuries to the plaintiff. 


As a team leader Masciantonio pursues successful risk transfers through contractual indemnifications and additional insured provisions.  Her facility for recognizing, analyzing, and pursuing risk transfer has been used to help develop the skills in others through training that she has helped to implement. 


Her team also noted that she spent two years pursuing a risk transfer with a snow removal contractor that was obligated by contract to provide primary additional insurance and indemnification.  Finally, her peers noted that she is always willing to alter her schedule to handle a difficult claim, a complex investigation, or a difficult mediation.


The Property & Liability Resource Bureau is a not-for-profit association of property and casualty insurance companies.  It is located in Downers Grove, Illinois.